Custom-design
Please contact us if you wish to place a custom-design order.
PROCESS
The process of placing an order for the custom-design product is simple. 😊
Step 1
Confirm quote & design details and select the quantity equal to the quote.
Step 2
We will start the making process and then send you pictures of the sample or the finished products.
Step 3
You provide us with your approval or any feedback.
Step 4
Once we receive your approval we will package it up and ship the product to you. 🎁
- + NOTE TO BUYER
- + GIFT WRAPPING
- + SHIPPING & RETURN
- + CUSTOM-DESIGN
- + CARE TIPS
Please take the following into consideration when shopping with us:
Handcraft
As our pieces are handmade, it is inevitable that there will be:
-slight differences between each item
-slight differences of the findings used for making your piece
-marks and scratches on the metals and finishings
Gemstone
We adore nature's creation, and just like human beings we each come with our uniquness, natural gemstones and pearls have their own unique inclusions, shape, flaws, colour variations, uneven surfaces, etc; these are the features that make them beautiful!
❤ If you wish to gift wrap the parcel, please select your gift-wrap option here>.
SHIPPING
Our products are carefully hand-made with love , please allow 3-5 business days for dispatch (unless it is otherwise specified under the Product Description).
For items that are made-to-order, please allow approx. 20 business days for dispatch.
Thank you for your understanding. xoxo
We use Australia Post for our deliveries. For further info on rates & delivery timeframe, please refer to our Shipping & Delivery page.
RETURN
We gladly accept returns & exchanges within 14 days of deilivery. Please refer to our Refund & Return Policy.
We offer custom services for most of our designs. Please contact us if you wish to have your item specially made to your specific request.
Pearl
-
Pearls are very soft and easily scratched or abraded, but with reasonable care, pearl jewellery can be a lasting treasure
-
After wearing them, it’s best to wipe them with a very soft, clean cloth.
-
Pearls should be stored separately away from your other jewellery, as the metals or sharp edges from other gemstones may scratch their surface. Wrap the pearls in linen, soft cloth, or place in a soft pouch.
-
Intense heat and intense light can cause dehydration to the pearls and create cracks.
-
Keep your pearls away from any chemicals and all acids. The list includes hair spray, perfume, cosmetics, and even perspiration. Put your pearl jewellery on after spraying perfume, hairspray and after makeup.
-
Pearls might be impregnated, keep them away from recently dyed material or surface.
-
Take off your pearls before exercising to keep them away from perspiration. Also take them off before showers, and swimming.
Precious Metals
- Solid 18K Gold - it's best to keep each piece separately, avoid contact with sharp objects
- Gold-filled, gold plated & Sterling Silver - Wipe them with a soft, clean cloth to polish off any tarnish
Gemstones
-
Diamonds and Cubic Zirconia are hard and durable (won't get scratched easily), but they can be chipped, avoid crashing them with other gemstones.
-
Clean the jewellery by wiping it with a soft, clean cloth (lint-free), or clean it with warm water, mild soap and a soft toothbrush to restore their brilliance.
+ NOTE TO BUYER
Please take the following into consideration when shopping with us:
Handcraft
As our pieces are handmade, it is inevitable that there will be:
-slight differences between each item
-slight differences of the findings used for making your piece
-marks and scratches on the metals and finishings
Gemstone
We adore nature's creation, and just like human beings we each come with our uniquness, natural gemstones and pearls have their own unique inclusions, shape, flaws, colour variations, uneven surfaces, etc; these are the features that make them beautiful!
+ GIFT WRAPPING
❤ If you wish to gift wrap the parcel, please select your gift-wrap option here>.
+ SHIPPING & RETURN
SHIPPING
Our products are carefully hand-made with love , please allow 3-5 business days for dispatch (unless it is otherwise specified under the Product Description).
For items that are made-to-order, please allow approx. 20 business days for dispatch.
Thank you for your understanding. xoxo
We use Australia Post for our deliveries. For further info on rates & delivery timeframe, please refer to our Shipping & Delivery page.
RETURN
We gladly accept returns & exchanges within 14 days of deilivery. Please refer to our Refund & Return Policy.
+ CUSTOM-DESIGN
We offer custom services for most of our designs. Please contact us if you wish to have your item specially made to your specific request.
+ CARE TIPS
Pearl
-
Pearls are very soft and easily scratched or abraded, but with reasonable care, pearl jewellery can be a lasting treasure
-
After wearing them, it’s best to wipe them with a very soft, clean cloth.
-
Pearls should be stored separately away from your other jewellery, as the metals or sharp edges from other gemstones may scratch their surface. Wrap the pearls in linen, soft cloth, or place in a soft pouch.
-
Intense heat and intense light can cause dehydration to the pearls and create cracks.
-
Keep your pearls away from any chemicals and all acids. The list includes hair spray, perfume, cosmetics, and even perspiration. Put your pearl jewellery on after spraying perfume, hairspray and after makeup.
-
Pearls might be impregnated, keep them away from recently dyed material or surface.
-
Take off your pearls before exercising to keep them away from perspiration. Also take them off before showers, and swimming.
Precious Metals
- Solid 18K Gold - it's best to keep each piece separately, avoid contact with sharp objects
- Gold-filled, gold plated & Sterling Silver - Wipe them with a soft, clean cloth to polish off any tarnish
Gemstones
-
Diamonds and Cubic Zirconia are hard and durable (won't get scratched easily), but they can be chipped, avoid crashing them with other gemstones.
-
Clean the jewellery by wiping it with a soft, clean cloth (lint-free), or clean it with warm water, mild soap and a soft toothbrush to restore their brilliance.
